# Exercising Your Rights

*If you are a resident of the USA, you can find more information about these rights and the categories of personal information collected by Jagex (and how they are used) by clicking* [*here*](/docs/policies/privacy.md) *to access paragraph 16 of our full privacy policy.*

To submit a verifiable request to exercise any of your rights (including your right to opt out of the sale of your Personal Information) please click here: <https://support.runescape.com/hc/en-gb/articles/360001370829> .

Only you, or a person registered with the competent Secretary of State that you authorize to act on your behalf, may make a verifiable request related to Personal Information related to you.

Your request to Us must:

* Provide sufficient information that allows Us to reasonably verify you are the person about whom We collected Personal Information or an authorized representative.
* Describe your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with the required information if We cannot:

* verify your identity or authority to make the request; and
* confirm that the personal information relates to you.

We will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

Any disclosures We provide will only cover the 12-month period preceding the verifiable request's receipt.

For data portability requests, We will select a format to provide Personal Information related to you that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://legal.jagex.com/docs/policies/privacy/exercising-your-rights.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
