Exercising Your Rights

If you are a resident of the USA, you can find more information about these rights and the categories of personal information collected by Jagex (and how they are used) by clicking here to access paragraph 14 of our full privacy policy.

To submit a verifiable request to exercise any of your rights (including your right to opt out of the sale of your Personal Information) please click here: https://support.runescape.com/hc/en-gb/articles/360001370829 .

Only you, or a person registered with the competent Secretary of State that you authorize to act on your behalf, may make a verifiable request related to Personal Information related to you.

Your request to Us must:

• Provide sufficient information that allows Us to reasonably verify you are the person about whom We collected Personal Information or an authorized representative.

• Describe your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with the required information if We cannot:

• verify your identity or authority to make the request; and

• confirm that the personal information relates to you.

We will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

Any disclosures We provide will only cover the 12-month period preceding the verifiable request's receipt.

For data portability requests, We will select a format to provide Personal Information related to you that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.